Privacy Policy
GOLDEN SAND TAUER, the operator of Tsogto Mongolia Horse Riding Tour (hereinafter “Tsogto”), recognizes the importance of our customers’ personal information and protects it carefully so that we can provide better service. Tsogto handles personal information as follows.
1. Compliance with Laws
When handling customers’ personal information, Tsogto complies with all applicable laws and regulations on the protection of personal information.
2. Purpose of Use
Tsogto uses the personal information provided by customers to deliver our services and tour plans and to send promotional materials. Except for publicly available information, we will never provide customers’ personal information to any third party, except in the following cases:
- When requested by the customer.
- When providing it to a specific third party with the customer’s consent.
- When introducing our partner, the Kyrgyz horse riding tour company ASHU TRAVEL, or sharing the information needed to book or arrange that company’s services.
- When a provider of a related service used by the customer (other than Tsogto) needs to confirm the customer’s booking or boarding.
- When compiling and analyzing personal information statistically to create statistical data processed in a form that cannot identify any individual.
- When necessary to protect a person’s life, body or property and it is difficult to obtain the customer’s consent.
- When we receive an inquiry from a public authority based on laws and regulations.
3. Collection of Personal Information
When Tsogto collects personal information from customers, we state the purpose of use, obtain the customer’s consent, and collect only what is necessary to achieve that purpose.
4. Restrictions on Provision to Third Parties
Except where required by law, Tsogto will not provide or disclose customers’ personal information to any third party without the customer’s consent.
5. Disclosure, Correction and Deletion
Tsogto strives to keep personal information accurate and up to date. If a customer wishes to review or correct their personal information, we will respond promptly to the extent reasonable and necessary.
6. Staff Training and Supervision
When our staff handle personal information, Tsogto provides continuous training and appropriate supervision to ensure that the information is managed securely.
7. Changes to This Privacy Policy
We may review and improve this Privacy Policy as necessary. The latest version is always posted on our website.
8. Contact for Inquiries about Personal Information
For inquiries regarding the handling of personal information, please contact us at:
| Operator | GOLDEN SAND TAUER (operator of Tsogto Mongolia Horse Riding Tour) |
|---|---|
| Address | NISEH 8-8 TOOT, 4-R HOROO, NALAIKH DISTRICT, ULAANBAATAR, MONGOLIA |
| Office Hours | Monday to Friday, 10:00–17:00 Mongolia time (closed on weekends and public holidays) |
| Phone | +976 9903 3054 |
| info@mongol-jyouba-gakkou.com |